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Three products. One system.

The Osprey Product Suite covers emergency callouts, the data behind the program, and the materials your crews depend on.

OspreyStrike
OSPREY
Strike

Emergency callout coordination for network operations teams and the contractors they dispatch

When fiber goes dark, the Network Operations Center that sees the alarms and the Outside Plant contractor that rolls the crew are in different companies, with different tools. OspreyStrike is the coordination layer between them, working alongside your existing systems.

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THE PROBLEM

One outage, start to finish.

02:04 The light goes dark. The NOC gets notified of a disruption in their fiber network. It's time to contact an external crew.
02:19+15m Fifteen minutes of phone calls. The NOC reaches out to local crews by phone, text, or email, trying to find out whose contract covers this span and who is on call tonight.
02:47+28m The crew drives out. To the wrong pole. They were given a vague address, or a Lat/Long, an approximation of the real location of the outage, which takes a while to find.
04:00+73m The crew brought the wrong parts. With no way to receive prints, the crew can't load their trucks with the right materials. They head back to base for a different sized fiber and replacement pedestals.
06:10+130m The splice took forty minutes. The outage took four hours. Service is back. Nobody can say exactly where the other three hours went.

Every one of those hours went to a handoff, not a repair. Finding the right contractor by hand. Confirming a location the crew could not find. Bringing the right fiber. OspreyStrike automates those handoffs and keeps both companies working from the same picture.

THE SOLUTION

One shared view from alarm to resolved

OspreyStrike is the bridge. The NOC operator creates an ECO in one interface; Strike turns it into a dispatched work order for the OSP, pages the on call supervisor, and brings live status back to the NOC, without asking either side to change the tools they already use. Try it below.

INTERACTIVE WALKTHROUGH, CREATE AND TRACK AN EMERGENCY CALLOUT
ospreystrike demo
INSIDE THE PLATFORM

What operators see

OspreyStrike gives the NOC three views of an ECO, from the moment an incident is reported through active coordination.

01

ECO intake

Fast capture of a new ECO: a precise location on the map, the job type (CMR, MFR, or FNOL), and a description. Strike takes the dispatch from there.

ECO intake in OspreyStrike
Active ECOs board in OspreyStrike
02

Active ECOs

Every in-flight incident on one board: clear status, assigned contractor, and how long it has been open, all at a glance.

03

Live ECO view

Everything about a single incident: location, job details, every communication, the field work underway, and a timeline of what happened and when.

Live ECO view in OspreyStrike
HOW IT FITS

Connects the tools you already use

Strike does not replace your NOC's monitoring stack or your contractor's field platform. It sits between them, turning an ECO created in the NOC into a dispatched crew, with continuous status flowing back.

FOR THE NOC

One screen for dispatch

A single interface for creating ECOs, watching the active incident board, and following live status, eliminating the need to contact the field crew for updates. A clear status on every incident keeps the NOC focused on what matters right now.

FOR THE SUPERVISOR

Automated pager dispatch

Paging persists in OSP because it works even when cellular service does not. Strike automates it: calls reach the right on-call supervisor based on where the incident is, with delivery tracking and automatic escalation if no one answers.

FOR THE FIELD CREW

Status flows both ways

Strike creates the work order in the OSP's existing field management platform, the one crews already use for assignment, GPS, photos, and completion, with no new app to learn. Live status comes straight back to the NOC, including every checkpoint required for incident closeout.

CAPABILITIES

What OspreyStrike does

  • ECO intake in seconds

    A NOC operator creates an ECO in the web UI: a precise location on the map, the job type (CMR, MFR, or FNOL), and a description. Strike assigns the job number and kicks off dispatch automatically.

  • Automated paging

    Strike pages the right on-call supervisor automatically, based on where the incident is. If the first contact does not answer, it rings down the list on its own, so the next person is reached without anyone having to track them down.

  • Live status from the field

    Strike syncs with the OSP's field management platform, the one crews already use, and brings status changes straight to the NOC's screen. The NOC sees what is happening as it happens.

  • A complete incident record

    Every action on every ECO is captured: page attempts, status changes, field updates, completions. When a regulator asks what happened, an SLA dispute comes up, or the team runs a post incident review, the answer is in one place.

  • Contractor performance on the record

    Response times, page to dispatch, time on site, and completion, per contractor and per incident. The same record can be used for compliance and for a quarterly vendor review.

EXPLORE THE SUITE

Strike is one part of Constructured

OspreyStrike shares its AI backbone with the rest of the Constructured platform. Deploy alone or alongside Vantage and Reserve as a unified OSP operating system.

See OspreyStrike on your network

Schedule a working session with our team to walk through a live scenario on your NOC data and map the fastest path to an initial deployment.

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